We ship via USPS for a flat rate of $6.95 and it is FREE on orders over $99 before tax is added. Items will be shipped via First Class Package or Priority depending on package weight. If expedited shipping is needed please don't hesitate to contact us and we will do our best to accommodate your needs.
Please allow up to 2-4 business days for orders to be processed.
First Class Package
*Up to 10 Days for delivery
*2-5 Business days for a delivery estimate. (Please note this is an estimate and USPS does not guarantee anything for priority. Unfortunately, this is out of our control and there is nothing we can do to hold them accountable if your item is delivered outside the estimated time.)
*Overnight up to 2 days
*Prices may vary for this service and is based on location and weight of your order.
*Orders can be processed same day if placed by 1:00pm CST.
*Please contact us PRIOR to selecting this as a shipping method.
All international orders are delivered duty unpaid. Customer is responsible for any duties or taxes owed at the time of delivery. Shipping fees paid for by customer do not include taxes or duties owed.
Important FYI on shipping:
* Shipping charges are non-refundable
*All shipping options will include a confirmation email and tracking
*USPS will not update tracking until the item arrives at the USPS sorting station. This does not mean we have not shipped your package so please allow 24 hours for them to update tracking.
*It is your responsibility to make sure your shipping address is correct at checkout. If your item is returned to us because it was sent to the wrong address or the address was undeliverable, it is not Eloise Raye's responsibility to pay shipping to resend it. If the address supplied to us is wrong, or your package is lost because of this Eloise Raye cannot be held responsible.
*If you return an item that is not eligible for return, Eloise Raye is not responsible for the shipping costs to get your item back to you. Your options would be: for us to charge you shipping to return your item to you or we keep the item and unfortunately can not issue you in store credit. If you have any questions on whether your item is eligible for a return, please contact us before you ship it back.
*We are not responsible for items that are damaged during transit that are due to the carrier. We will take the upmost care in packing your items to prevent damage. If your package is damaged causing damage to your items inside, you will need to file a claim with the post office. We will do our best to assist you with this, but once your order leaves our facility, we cant control what happens to it in transit. This is very frustrating for everyone involved so please dont hesitate to reach out to us for assistance.